Get in Touch With Us
You must be 21 or older to gamble in the United States. This site is for adults only. NY Online Casinos is an independent comparison site. We review online casinos, but we do not run any of them. This page explains how to contact us, what we can help with, and what we can't do.
How to reach the NY Online Casinos team
Use the contact form or contact details shown with this page, or write to us through prescriptiondiscounter.com. Please send one topic per message. Include the page address you are writing about and the date you saw the information. That helps us check it quickly against the most recent fact-check, which is dated September 30, 2026.
We read the messages we receive. We don't promise a response time, and we don't send automated answers in place of a real reply.
What you can contact us about
- Corrections: A bonus term, payment method or eligibility detail looks out of date or wrong. Tell us what you saw and where, and we will re-verify it.
- Questions about our reviews: You want to know how a site was assessed, why it sits where it does, or what a term such as wagering requirement or playthrough means in practice.
- Feedback and suggestions: You'd like a topic covered, such as payout timing, banking or mobile play.
- Business or editorial enquiries: Introduce yourself and explain what you have in mind. Please note that commercial relationships do not decide our rankings.
What we can't help with
We are not the operator of any casino listed on this site, so we can't see your account, release a withdrawal, reverse a deposit or settle a dispute. If you have a problem with a site, contact that operator's own support first and keep copies of your messages, transaction records and any verification documents you sent. We also can't give legal, tax or financial advice. For those questions, consult a qualified professional.
A note on legality in New York
New York regulates online sports betting, but it does not currently license online casino games. Sites we review may be offshore or operate under sweepstakes-style models, and their availability to New York residents can change. Do not assume any site is licensed in New York. Check each operator's terms, your eligibility and local rules before you register, and consult a professional if you are unsure about the legal or tax side. Our guide to non-GamStop casinos covers a related topic, though its focus is different from New York play.
Bonuses and commercial disclosure
NY Online Casinos may earn a commission if you sign up with a listed operator through our links. That does not buy a higher position. Offers shown on the site, such as match bonuses, free spins and sweepstakes coin packages, always carry conditions. These can include wagering or playthrough requirements, time limits, deposit minimums, game restrictions and eligibility rules. Read the operator's full terms before you take part. If a bonus description on our site seems to leave out a material condition, please tell us.
Gambling should be safe and within your means
Gambling carries a real risk of losing money. It is not a way to earn income or solve financial problems, and no site or strategy can guarantee a win. Only play with money you can afford to lose, set deposit limits, and take breaks. Self-exclusion and limit tools are available at most operators, so look for them in your account settings.
If gambling is causing you or someone close to you harm, free, confidential help is available at any time:
- 1-800-GAMBLER – the national helpline
- HOPEline: 1-877-8-HOPENY (1-877-846-7369) – New York State's problem gambling support line
If you write to us about a gambling concern, we will point you to these resources. We are not a counseling service.
Your privacy when you write to us
Please don't send passwords, full card numbers or copies of ID documents. We never need them. Share only what is necessary to explain your question or correction.